Everything went smoothly. They were very professional. Everything was installed within one day.
They were very professional. They worked in the house with booties on so they were clean. They cleaned up well after themselves. The work was done on time.
Rama A, Boxborough MA
It was excellent. I'm going to use them again. The materials, quality and responsiveness were all very good.
Nancy L, Warwick RI
They did a fine job, and were especially helpful when there was a problem with one window.  They were on time and efficient in all the work.  With the exception of the problem window, all was done in one day.  They returned at our request to explain how to operate the windows and to clean them.  They were very kind about my initial panic concerning the window operation and that wasn't their fault since they had explained the operation to my husband but not to me ;-). While they were not inexpensive, I feel we got quality and the best windows for our needs.  Would work with them again in a minute.  Recommend them very highly.
United Better Homes replaced 20 windows (8 Marvin and 12 Mezzo) and a sliding door in our house. This included foam insulation, wrapping, and replacing some rotted wood at one window. The work went like clockwork. A large crew arrived on time and worked nonstop until the job was done. Everyone was professional, friendly, and responsive to questions I had. They also replaced some trim around the slider that I hadn't thought to include in the work. On top of that, they primed and painted the entire door frame AND my kitchen window so that everything looks very fresh and clean. I truly am very impressed by their work and would highly recommend them. I plan to have them back when it is time to reside our house
I can't say enough about this company and the installers.  It was seamless from start to finish! Mr. Hughes came out, gave me an estimate on both windows.  He was professional and direct.  None of that frilly stuff where they haul in trunks of props to demonstrate heat loss or make you look at window samples. Nope, all business and that's what I liked best.  Thank you for not putting me through another 3 hour sales pitch!
Installation day was 03/20/15.  The crew arrived on time and were courteous, professional and friendly.  They prepped the rooms before starting work.  Encapsulated my furniture with plastic and protected my flooring with tarps.
After the installation of the bow window the area was thoroughly cleaned before moving on to the sliding window.  These guys have obviously been working together for awhile as they were in sync as to the next thing to do and who was doing what.  They were amazing!  A real "team".
Everything was finished off, sealed, double and triple checked, the windows were cleaned, the floors were vacuumed and all debris was removed.  It was like they were never here except for the new windows. Once the windows were done, Simon made sure I knew how to operate the crank out windows and instructed me on screen installation (I prefer them out for more light but will install in the warmer weather).  The sliding window is awesome too!  It opens from either side and the screen slides over.  Brilliant!
Needless to say, United Better Homes far exceeded my expectations.  I would highly recommend them and will certainly be recommending them to my boss for new windows at the office this year. AWESOME JOB EVERYONE!  Keep it up!  HUGE THANK YOU!
Melinda P, Stoughton MA
Just how you hope any  project  (large or small) would go---Ed Roman and his office staff were extremely knowledgeable, responsive, communicative, punctual, polite, did exactly what they said they would do.  He applied our Angie's List discount in the bid.    He  brought a team of 11 who got busy, moved any furniture necessary, covered floors and furniture with protective plastic drapes, vacuumed up after themselves, took the stickers off the new windows and even cleaned off the glue .  They arrived precisely at 8A and were all cleaned up and done by 3P!   They took all the debris and construction waste.  One of the team also re set  our outdoor in -ground lights in the front that  got pushed over by heavy snow this winter.  Amazing! Would highly recommend to any homeowner.  We plan to have them come back soon for some gutter work.
James K, Simsbury, CT
It was a pleasure to work with Brian, Eddie and their crew.  They arrived on time with smiles on their faces and senses of humor. They replaced 11 windows and had to repair/replace a few rotted sills. When they were taking out a large window on the back of the house they found extensive rot and ended up rebuilding the entire wall! They were able to do it the next day. We are thrilled with the results, especially my new front door!! This was, by far, the best experience we have had with a contractor!!
Teresa Cumberland, RI
Having moved into a new home, I was concerned about lead paint in our old wood on wood windows.  With my wife recently becoming pregnant, that worry shifted into full on paranoia!  I contacted several replacement window companies and became alarmed as to how 'carney' the majority of them were.  Strong arm sales tactics, pushy sales people and absurdly huge prices really turned me off.  Ultimately, I went with UBH because they didn't give me the skeezy sales vibe, were to the point regarding pricing and were local.  So happy I did. The workers were prompt, polite and mindful of my worries about lead contamination.  They left the place spotless and the windows look great.  I should mention that an error was made in measurement of my windows.  As a result, a second order had to be placed, delaying the installation by about a month.  To make up for the error, rather than returning the misordered windows, UBH installed them upstairs for free.  Basically they gave me 4 free windows to account for the error!  I had thought that kind of customer service had died out ages ago.  I was very impressed with their sales staff, customer service and the installers.  I give them my highest possible recommendation.
Christopher Providence, RI
The workers were on time and worked all day. Job completed in a week.
Jeanne Arruda – WALPOLE, MA
Replaced all windows and doors in the house. Excellent work. Loved the crew. Highly recommend.
Norman G. Rogers – WHITMAN, MA
Installation is complete and the guys did a nice job.  Windows look good and the guys were very neat and clean.  I expected some mess and there is none!  Also want to say that the head installer is very pleasant and represented your company very well today as well as the day he came to measure. Thanks for a job well done!"
Julie Plymouth, MA
Installation of energy-efficient insulated windows and doors (5 of each). Communications and planning excellent.  Installation quick and professional.  I don't usually fill out these surveys but they deserve the good feedback
Rouvain Benson – BRIGHTON, MA
Replaced all single pane windows with Marvin infinity fiberglass windows and all wood around windows wrapped in white coated aluminum. | |Work was done on schedule , service was professional and communication with better homes was very easy.
Hilton Horwitz – Acton, MA
Installed greenhouse window and insulated door The whole process went smoothly. The salesman was very helpful in helping us determine what we needed as well as what we did not need. Next, a measuring person came by, the order for materials was placed, and in a few weeks, the carpenter arrived. Both jobs were completed in a day and done professionally. The green house window was a replacement and required more than just removing one window and installing another. Trim on both the outside and inside had to be installed to conform to existing conditions. The existing storm door was re-installed, and all old material was removed. The entire experience was satisfying beginning with the knowledgeable salesman and ending with the skilled carpenter.
William Oehlkers – BARRINGTON, RI
From the time a company rep came out to measure to the day of installation, UBH did a great a job. Professional in everyone and price was good. Didn't try to sell me anything i didn't want.
Charles Boucher – RIVERSIDE, RI

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